Document Management Solutions

Device Management

@Remote @Remote is a new kind of service solution that utilizes a single connected hardware appliance to collect device data, receive and report service and toner alerts, and enable remote firmware upgrades. A secure web portal is provided as the access point for device reporting. With @Remote, you can remotely manage devices, optimize device usage and reduce your TCO.

ABOUT @REMOTE • The @Remote management system facilitates remote device management for your networked fleet of Multifunctional products and printers • Intelligent alerts automatically notify service providers of devices needing service and toner • Enables remote firmware upgrading and device adjustment • Provides remote access to device utilization reporting MAJOR APPLICATIONS • Anyone looking to eliminate manual meter reads • IT Managers seeking to understand what ouput devices are on the network, optimize these assets and control where and how printer supplies are being consumed. • Anyone wanting to simplify management of a printing fleet BENEFITS • Increased up-time and the ability to match device location to work load • Automatic, accurate, timely meter reads and billing • Eliminates need for manual meter collection saving hours of labor • Usage reporting for the device fleet is accessible remotely from a secure (HTTPS) website using a web browser • Ability to optimize for efficiency and cost reduction USING @REMOTE • A hardware appliance automatically transmits encrypted device usage data (including meter data) to the secure @Remote service • Usage data for the fleet is automatically aggregated by the @Remote service and made available, through a secure web portal, as Fleet Utilization reporting • Reporting includes: Fleet Population, Utilization, Trending, and other data and device drill downs (See Sample reports/screen shots) • @Remote collects Print, Copy, and Fax output usage data for Savin devices, and collects total print meter for legacy and third-party devices • Toner alerts and service alerts are sent in real time • Device firemware may be upgraded on a scheduled basis IMPLEMENTING THIS SOLUTION • @Remote is a monthly service • Setup and installation requires no IT personnel resources • Auto-discovery of network devices • A Remote Communication Gate is connected to network • Linux-based appliance (1.5 lbs. or less) • Protocols: TCP/IP, SNMP, HTTPS, SOAP, SMTP, DHCP • Each RC Gate supports up to 500 network devices and manages 100 Savin devices • Transmit data to @Remote service via HTTPS secure communication or E-mail • ISO 15408/Common Criteria Information Technology Security Certification recognized by NIAP

A&A Office Systems Inc. 909 Middle Street Middletown, CT 06457 Ph - 860-635-5053 Fx - 860-635-5280

Fairfield County Office A&A Office Systems Inc. 116 Research Drive Milford, CT 06460

West Springfield Office A&A Office Systems Inc. 1111 Elm Street West Springfield, MA 01089